Abstract
The purpose of this research was to explore and compare
common health system factors for 5 Community Living Centers (ie Veterans Health
Administration #nursinghomes) with high performance on both resident-centered
care and clinical quality and for 5 Community Living Centers (CLC) with low
performance on both resident-centered care and quality. In particular, we were
interested in "how" and "why" some Community Living Centers
were able to deliver high levels of resident-centered care and high quality of
care, whereas others did not demonstrate this ability
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