Abstract
Miscommunication that occurs during the exchange of
information between #healthcare providers accounts for approximately 80% of
adverse #events in the healthcare setting. #Nurses devote 10% to 15% of the
workday to the #nurse-to-nurse hand-off communication. The hand-off itself has
remained virtually unchanged for the past 20 years, although the process is
prone to errors. The introduction of the electronic health record and mandates
to decrease errors and improve #patient outcomes has led to an influx of
research on the #nurse-to-nurse hand-off communication
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